Introduction to ISO 9001

Introduction to ISO 9001

Introduction to ISO 9001

Introduction to ISO 9001

ISO 9001 which is generally known as the Quality Management System is one of the most widely used standards across the industry. The requirements mentioned within this standard are generic and applicable to all type of organization regardless of the size and nature of products and services they offer. This standard talks about the requirements for a quality management system where an organization needs to demonstrate its ability to consistently providing products and services which meets customer requirements and applicable statutory and regulatory requirements. Advance Innovation Group helps the corporates in implementing a quality management system within their organization.

What is Quality Management?

  • Quality is defined as the total number of features which are either inherent or assigned features of a product or service which bears on its ability to show that it meets expectations of the customer.
  • Quality management means the processes and controls which the organization has put in place to ensure that the requirements of the customer and interested parties shall be met.
  • Quality management means what the organization does to comply with any regulations applicable to those products or services.
  • Quality management means the activities which an organization performs to enhance customer satisfaction.
  • Quality management means what the organization does to achieve continual improvement of its performance.
  • The ISO 9001 experts at Advance Innovation Group will help you define a well-structured quality management system for your organization.

Benefits of ISO 9001.

  • The adoption of ISO 9001 (QMS) helps the business to improve its overall performance and provide a sound basis for sustainable development initiatives
  • Process Driven culture creates predictability in the way it is done and also creates standard output.
  • Usage of Processes shall ensure repeatable results and reduce people dependence
  • Processes shall ensure repeatable results which in turn shall help with Increased consistency, reliability, and predictability
  • Better managed Product Realization Processes increase the likelihood of creating product or services which meet customer requirement and hence help increase customer satisfaction and confidence
  • Ensuring Customer requirement in product design input shall ensure better product design and better market share
  • Defined Processes result in reduced waste, Variation, and Unreasonableness. (Muda, Muri, Mura)
  • Defined way of doing things induces more international recognition and customer confidence
  • Continual improvement and Leadership commitment, which is a salient element of ISO 9001 standard forces Leaders to look at improvement opportunities and reap the benefits thereof
  • Mutually beneficial supplier relationship, which is another salient feature of the ISO 9001 standard helps in the improvement of Vendor management processes
  • Documented processes result in Preservation of Know How which helps in IP retention and risk abatement against possible attrition
  • The standard mandates Risk Bases Approach which fosters a proactive mindset instead of reactive
  • Involvement of people in setting the system as required in ISO 9001 helps create greater buy-in from different people in the company most of who are stakeholders themselves

Good Product Quality v/s Bad Product Quality

Organizations which implement and follow a well-defined quality management system will always provide standardized products with better quality which will lead to satisfied customers. Satisfied customers mean increased sales, both in terms of repeat business and referred business. Increased sales will contribute towards increased organizational revenue which shall enable the organization to make more investments and developments which will finally lead to improved business. This shall become a virtuous cycle.

 

Similarly, Organizations which does not implement and follow a well-defined quality management system will not be able to provide standardized products with even desired quality which will lead to dissatisfied customers. Dissatisfied customers mean decreased sales, both in terms of repeat business and referred business. Decreased sales will contribute towards decreased organizational revenue which shall lead to lesser improvements and developments and also decreased employment which will finally lead to economic depression and create a lot of pressure on the Organization to provide better opportunities and possible solutions. This shall become a vicious cycle.

 

You can contact Advance Innovation Group and speak to the consultants to have a better idea on ISO 9001 to be able to take correct decisions.