Senior Manager - Quality Operations

Senior Manager - Quality Operations

Senior Manager - Quality Operations


Exprience: 6 - 15 years

Location: Pune

Job description

This role required as Line Manager to ensure the quality off Press/BIW to meet Next Customer requirements.
1.Panel quality assurance
2.Ensure Super critical, critical & major spot quality
3.Ensure Fit and Finish at BIW level ,Next customer & field.
4.Ensure Vehicles EBHS ,water leakage at BIW level , NC & in field.,
There will be gap/deviation in quality delivery & complaints will come if no person on this position.

Education B.E./B.Tech

Skills/ Competencies :
1. Quality Procedures and Practices
2. Manpower Planning & Shift Scheduling
3. Structured Problem Solving / Kaizen
4. Product & Process Knowledge.
5. Knowledge of MS office
6. VAVE Cost reduction

Tata Leadership Practices-
1. Driving Execution
2. Customer Centricity
3. Leading Change
4. Operations Management
5. Problem solving orientation. 6. Risk Management


B.E. / B.Tech - Mechanical Engineering / Automobile Engineering in Mechanical or Automobile

Relevant Experience :
Degree with 6 to10 years or Diploma with 10-15 yrs of work experience working in an automobile industry in the areas of Weld shop, Knowledge of Standards, Quality systems like IATF 16949, WCQ,Problem SolvingTechniques, Understanding of Manufacturing Process ,TQM,TBEM etc

Key Responsibilities:

1Daily Work Management:
Manning QA manpower as per production plan
Monitor and review End of Line Quality Gate fall out
Conduct Rejection review meeting and analysis to control rejection cost and rejection booking in SAP
Monitor next customer and field complaints through ICA / PCA
Preparing daily reports for MIS
Participation in 5F meeting and alarm escalation for pending issues
Manpower reduction and saving
Non DIFTR target
Rejection cost
Field complaints IPTV/Dealer PDI and aggregate replacement
2-Improve Build in Quality
Monitor in process quality performance and effectiveness of Quality Gates
Implement Standardised Inspection Process and NTWG
Implement ZDS stations (CTQ and Non CTQ)
Identify and implement Poka yoke for field failures
Review status of calibration equipment and gauges used by QA and get the equipment calibrated from identified agencies.
Participate in 1/5/25 trout for 4M changes and ECNs and give feedback
Quality Issue resolution through ICA / PCA (PSF) and release B.P.
Water Leakage
% completion of ZDS station and Zero defect tracking
PSF closures
3-QMS Implementation
Conduct layered audit and implement ICA
WCQ documentation & OFI closure thro Mfg
Implement processes in line with requirements of IATF for Quality Operations
CTQ and CTE parameters checking and monitoring
Monitor process capability indices and continual improvements through corrective actions
Layered audit adherence
Number of NC in audit
No of CTQ and CTE parameters not OK
Cp/Cpk 2X2 matrix for CTQ stations
4-New Product Early Involvement
Participation in 3P event, Kaizen, Process walk through and station readiness
Participation in PFMEA, Process Planning, HLTO and productionisation of new product along with FMQ team as part of LQOS
Preparation of Quality Issue Brochure and prevention in new models
BITS process issue resolution
Raising DCR for design modification
Low km. Field issue analysis
Station readiness score
RAYG status of BITS issues
5-People Development
Monitoring Absenteeism and distribution of work
Training need identification and completion as per plan
Implement actions for SO compliance
Compile suggestions, participate in Kaizen
Issue resolution through Team Quality Circle (TQC)
Station readiness score
RAYG status of BITS issues

Tata Motors Leadership Competencies

Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel

Leading Change - Recognizing the need for change, initiating and adapting to change

Driving Execution - Translating strategy into action and execution

Leading by Example - Encouraging and following ethical standards

Motivating Self and Others - Inspiring teams and individuals

Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations


Motivating self & others


Role: Quality Engineer

Industry Type: Automobile

Department: Quality Assurance

Employment Type: Full Time, Permanent

Role Category: Production & Manufacturing


UG: Any Graduate

PG: Any Postgraduate

Key Skills

(i) Ms office

(ii) SAP

About company

Tata Motors Limted