Manager - Six Sigma - Gurgaon, HR

Optum, a UnitedHealth Group Company 3.9(299 reviews)

 8 - 13 yrs


Job Description


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  • Primary Responsibilities:Drive Six Sigma quality culture in the organizationIdentify issues and challenges, lead/ facilitate improvement projects, measure and validate project results, and facilitate successful implementation of all facets of process improvements or changes identifiedExecute a data-driven, statistical approach to problem solving, including gathering, analyzing and reporting dataDefine appropriate metrics to gage processes performance through structured reporting governance modelPresent project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issueManage Bright Idea programProcess trainings deployment which includes training need identification, preparation of training decks and training deliveryCollaborate well with US quality and operations teamsQuarterly QMS release, release communication and conduct refresher sessions if requiredProvide feedback for continuous improvement of QMS

Salary: Not Disclosed by Recruiter

Industry:Pharma, Biotech, Clinical Research

Functional Area:ITES BPO KPO LPO Customer Service Operations

Role Category:Quality

Role:Quality Assurance/Quality Control Manager

Employment Type:Permanent Job, Full Time

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