Engagement Manager - Robotics
Engagement Manager - Robotics
Aabhash
May 6, 2019
1502
0
Engagement Manager - Robotics
United Health Group Information Services Pvt. Ltd.
6 - 10 yrs
- This role is primarily responsible for Health Care domain consulting in the area of process reengineering. This will be a client interfacing role and would demand candidate to possess excellent client relationship management skills, communication skills, stakeholder management apart from hands on experience of consulting clients on process reengineering.
Consultants in the RE team are required to be highly mobile and deliver significant end- to- end improvements on strategic and operational projects.
Primary Responsibilities:
Conduct business assessments and discovery to identify top focus areas for clients
Lead and participate in high impact reengineering projects emerging out of discovery assessments or otherwise
Be able to lead and drive Discover - Design - Deploy lifecycle of re- engineering projects
Set up priorities for process improvements across re- engineering assignments
Ensure that reengineering objectives, specific goals, measures, and metrics are established
Adopt, leverage and build reengineering methodologies and tools to deliver results
Work closely with clients, stakeholders and cross functional teams plan and lead projects
Ensure timely project communication at all levels of stakeholders and the business organization as appropriate
Provide thought leadership to the project team
Understand Corporate score card and critical organizational level financial metrics
Develop strategic insights and recommendations on the basis of the research conducted
Communicate key lessons learned and best practices from process re- engineering projects and develop case studies to be utilized as reengineering collaterals
Stay up to date in the application of process improvement tools and techniques and relevant benchmarking data for related organizations
Share best practices from within and outside the organization/ industry/ domain and provide recommendations for implementing them
Collaborate with senior leadership in organization- building activities such as response to RFP s/ RFI s and growing client accounts, etc.
Play a key leadership role, manage and lead a service line end to end
Plan and execution throughout the implementation lifecycle, including Pre- sales analysis, requirement gathering, Case preparation, Business Requirement Document preparation, drafting execution plan to team members, support for prototype development, project implementation management, resource scheduling and management, vendor/ partner management etc.
Align the delivery with the company's overall strategy and goals
Run beta and pilot programs with early- stage products and samples
Perform competitive analysis, market trend analysis and Gap analysis to ensure market leading products; be an expert in automation
Strategic development and execution of the digital healthcare programs
Continually drive digital products towards a meaningful balance between user needs, business objectives and technical feasibility
Provide direction on the development, testing, and refinement of UX prototypes in an agile environment
Refine requirements and make them visible in the backlog
Keep the backlog prioritized according to importance and clearly communicate the requirements to the team and work with individual team members as needed to explain requirements
Facilitate solutions across the organization; work with legal, risk, operations, UX and technology teams to prioritize, deliver solutions that align with the corporate strategy
Perform User Acceptance Testing
Ensure what is delivered meets the original goals and KPIs
Required Qualifications:
MBA
Experience ranging from 6- 9 years (with MBA/ Engineering) with operations strategy/ line management roles in financial institutions, consulting or technology companies or program/ change management roles in other industries or Post Graduate/ Graduates with experience ranging from 8- 10 years with Healthcare operations or line management roles in technology companies or program/ change management roles
Working knowledge of an RPA tool such as Automation Anywhere, Blue Prism, UI Path and others to design, develop and deploy automations for clients
Ability to define the Automation strategy and roadmap
Strong experience in deploying Lean/ Six Sigma in one or more of the following industry areas as well as subject matter expertise in one of the core business processes:
Extensive Contact Center experience or Information Technology Projects experience
- Understanding and experience of managing operational risks and controls
- Understanding of and exposure to project management disciplines and techniques
Exceptional change management skills
Excellent Communication (written/ spoken)
Admirable presentation skills
Preferred Qualifications:
Healthcare payer or provider exposure
Analytical background like Engineering
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health- related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do
your life's best work.(sm)
Job Keywords: Engagement Manager, Robotics, Process Reengineering, Six Sigma Consultant, Business Excellence, US Healthcare Domain Consulting, Robotics Consultant, RPA Manager, Operation Excellence, Black Belt, Hyderabad, Telangana
Job Details
Requisition Number 822270
Job Title Engagement Manager - Robotics - Hyderabad, TS
Job Family Project Management
Business Segment Optum Operations
Job Location Information
Hyderabad
India
Asia Pacific
Additional Job Detail Information
Employee Status Regular
Schedule Full- time
Job Level
Shift Day Job
Travel Yes, 25 % of the Time
Telecommuter Position No
Overtime Status Exempt
Salary: Not Disclosed by Recruiter
Industry:Medical / Healthcare / Hospitals
Functional Area:IT Software - Other
Role Category:System Design/Implementation/ERP/CRM
Role:Business Analyst
Employment Type:Permanent Job, Full Time
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