AGM – Quality – Business Excellence/transaction Quality – Six Sigma

shashank

Aug 14, 18

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Job Description

AGM – Quality – Business Excellence/Transaction Quality – Six Sigma/Black Belt Certified – BPO

Key areas of responsibilities (KRAs)

– A brief overview of the job role includes the following work areas:

– Transactional Quality & allied responsibilities

– Client / Strategic Quality & related duties

– Continuous Improvement, Business Excellence & connected activities

– Manage portfolio of improvement / reengineering projects for the vertical

– Lead improvement/reengineering opportunity identification across vertical through strategic reviews/process mapping/metrics analysis, benchmarking, VOCs, etc

– Lead Capability building of the operations/support function teams in improvement methodologies

– Act as Subject Matter Expert for providing analysis support and guiding teams on improvement methodology

– Mentor and lead improvement projects

– Generate business impact through Improvement initiatives.

Education-

UG: Any Graduate – Any Specialization

PG:Any Postgraduate – Any Specialization, MBA/PGDM – Any Specialization

Doctorate:Doctorate Not Required

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