Sme/qa and Tl/team Leader- For E-commerce/email & Chat

Aabhash Aabhash Aug 20, 2019 2839 0

Mphasis Hiring Sme/qa and Tl/team Leader- For E-commerce/email & Chat

1 - 5 Years

Pune

INR 3,00,000 - 6,00,000 PA.

Time and Venue

19th August - 20th August from 11 AM onwards

Eon IT Park

Job Description

Mphasis hiring SME/QA and TL/Team Leader- for E-Commerce/Email & Chat Process.

Must have minimum 1 to 5 years of Experience in E-Commerce/ Email and Chat process as TL or SME/QA

Should have knowledge of attrition, Shrinkage calculation, quality tools, CSAT, FTR, capacity planning, Performance improvement plan, Operations Management, Team Management, Operations Team Handling should knowledge of Lean Six Sigma.
Should have at least handled Team,or Acting TL can apply.

Job Description:-
Graduates Any Discipline
Good communication skills,
24*7 Shift
5 Days working
Other Benefits
Pick up and drop facility
Global standard work environment

Job Location : Pune
Contact Person : HR Soniya
Walk-in Date : 19th Aug 2019 till 20th Aug 2019
Timing : 11am to 1pm

Salary: INR 3,00,000 - 6,00,000 PA.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Team Leader -(NonTechnical)
Employment Type: Full Time, Permanent