Senior Manager / General Manager - Quality - Process Excellence
Senior Manager / General Manager - Quality - Process Excellence
Aabhash
Jun 18, 2019
1666
0
Senior Manager / General Manager - Quality - Process Excellence
12 - 22 yrs
Job Description
xperience: 12-18 years overall experience, with at least 6-7 years in TQ
Strong hands-on experience in leading Transactional Quality and Process Excellence focusing on driving continuous improvement
Ability to drive Transformational-Target Operating model with a penchant for client management and internal Stakeholder management
A leader with excellent communication skills, strong background in Quality Management systems
Technical Competencies: (Job related): Six Sigma BB certified (Preferred)
Good Analytical skills - Ability to do independent analysis and arrive at conclusions
Strong knowledge of quality management principles and practices
Good client interfacing skills and presentation skills
Hands on experience in lean deployment
Soft Skills: (Job related)
Excellent written and verbal English communication
Salary: Not Disclosed by Recruiter
Industry:BPO, Call Centre, ITeS
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Senior Management
Role:Head/VP/GM-Quality Assurance & Quality Control
Employment Type:Permanent Job, Full Time
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