Hiring || Aakash Digital || QA- Call center - Jankapuri Delhi

Hiring || Aakash Digital || QA- Call center - Jankapuri Delhi

Pranay Kumar Pranay Kumar Feb 21, 2021 648 0

Hiring || Aakash Digital || QA- Call center - Jankapuri Delhi

Hiring || Aakash Digital || QA- Call center - Jankapuri Delhi

url to apply- https://www.naukri.com/job-listings-hiring-aakash-digital-qa-call-center-jankapuri-delhi-aakash-institute-delhi-2-to-7-years-161020002329?src=sortby&sid=16139011163456589_1&xp=8&px=1

Aakash Institute3.5(918 Reviews)

Company Logo

2 - 7 years

Not Disclosed

Delhi

Job description

Conduct Transaction Quality Audits, Error Analysis
Provide Transaction Quality Audit scores on parameter
Well versed with coaching methodology
Train counselors on opportunity areas
Provide Feedback and suggestion for improvement to Process Associates

RoleQuality Assurance/Quality Control Executive

Industry TypeEducation, Teaching, Training

Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations

Employment TypeFull Time, Permanent

Role CategoryQuality

Education

UG :Any Graduate in Any Specialization

Key Skills

quality auditQuality Analysismonitor call quality

Call MonitoringCall Qualitycall auditQA ToolsCustomer Satisfactioncall centerLean Six Sigmaquality analyst

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