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Examples of Xs and Yc

Abhijeet Raj

May 8, 16

Discrete and Continuous data which you may have in your project. How the hypothesis test will be proceed on the analyze phase of six sigma.

Hi Everyone,

I am listing down here few examples of Xs and Yx (our problems).
It is very useful when you are learning six sigma.
Plus it is equally helpful when you are doing a live project.

Various Ys

1 Reduce TAT of IT Complains
2 Reduce AHT
3 Reduce Transportation Cost
4 Reduce Recruitment Cost
5 Increase Collection
6 Reduce TAT of Hiring
7 Increase Quality
8 Increase Productivity in Units
9 Increase C SAT
10 Increase FCR
11 Reducing Training Duration
12 Increasing OJT Effectiveness
13 Increasing Training Effectiveness
14 Reducing HR Desk tickets
15 Reduce direct hiring expense
16 Reducing Attrition

Various Xs

Continuous Xs

1 advertisement Exp
2 age
3 appraisal in Rs
4 avail time
5 avg ringing time
6 duration of call
7 experience
8 KM data verification
9 log in hrs
10 monthly hold time
11 newspaper ad cost
12 reimbursement
13 salary
14 Bonus
15 tenure

Discrete Xs

1 associate
2 Back to Back routes
3 billing model
4 cab no show %age
5 CATEGORY
6 designation
7 discounts offered in %age
8 extended shifts
9 floor support availibility
10 head count
11 No of holidays / Weekend
12 integrity voilation
13 location
14 lower take home salary
15 Manager
16 manintenance team
17 No of customers
18 occupancy %
19 point pick up and drop
20 Poor growth rate
21 process type
22 product type
23 quality score
24 seating capacity
25 process complexity
26 TAT Target
27 TEAM LEADER
28 technical rating
29 trainer
30 training scores
31 TYPING ACCURACY
32 TYPING SPEED
33 volume received

Discrete – binary Xs

1 marital status
2 MODE OF COMMUNICATION-English /Hindi
3 space availibility
4 special offer
5 stressful invironment
6 Use of short cut keys

Discrete-Nominal Xs

1 MONTH
2 policy
3 qualification
4 shift
5 source
6 process knowledge

Discrete-Ordinal Xs

1 RATING
2 Satisfaction level

Stay tunes for more blogs.
Please revert back with questions or feedback.

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