Process Assistant
Process Assistant
Process Assistant
2 - 4 Years
Delhi NCR(Mohan Co-operative, Bilaspur, Bilaspur Kalan, Jamal Pur), Gurgaon, Sonepat
Job Description
Job Title: Process Associate (PA)
Location: North India
Summary:
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.
Job Deliverables:
Daily Management of shift:
Administrative management of associates
Job allocation to associates
Monitoring and mentoring of associates on productivity, quality and safety.
Monitor status of counts and problem solve queues
Responsible for shift quality and associated action plans
Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager
Basic Qualifications:
A graduate with 2-3 yrs of experience in a customer facing environment or manufacturing.
Preferred Qualifications
A self-motivated person with the ability to motivate the associates.
Good people management skills.
Good analytical and problem solving skills.
Proficiency in MS Excel and Amazon system or similar systems.
1-3 yrs of experience in managing a process and people as a lead.
Salary: INR 2,00,000 - 2,50,000 PA.
Industry: Internet / Ecommerce
Functional Area: Production, Manufacturing, Maintenance
Role Category: Production/Manufacturing/Maintenance
Role: Workman/Foreman/Technician
Employment Type: Permanent Job, Full Time
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