Permanent Job |Speech Analyst QA |MNC |Andheri/Gurgaon/Chennai

url to apply- https://www.naukri.com/job-listings-permanent-speech-analyst-qa-mnc-andheri-gurgaon-chennai-pes-hr-services-a-div-of-amal-infosystems-pvt-ltd-chennai-mumbai-gurgaon-2-to-7-years-210121003439?src=sortby&sid=16141807969713188_1&xp=2&px=1

PES HR Services a div of AMAL INFOSYSTEMS Pvt Ltd

Hiring for Reputed Client of PES HR Services a div of AMAL INFOSYSTEMS Pvt Ltd

2 - 7 years

Not Disclosed

Chennai, Mumbai, Gurgaon

Job description

2-7 yrs of exp only
Mandatory Quality Analyst exp into International Voice Process
QA Automation, Creating syntax, building categories, building score cards, category validation, etc.
Shift: 5 pm to 2 am/ Sat-Sun off/WFH

9372447329/ kajol@peshr.com
 

Required Candidate profile

Good /Excellent comm skills
Advanced skills into Excel (charts, formulas, conditional formatting, graphs/charts, vlookup, quartiling),
Exp on presentation development & PowerPoint
Exp into 7 QC tools

RoleQuality Assurance/Quality Control Executive

Industry TypeBPO, Call Centre, ITeS

Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations

Employment TypeFull Time, Permanent

Role CategoryQuality

Education

UG :Graduation Not Required

Key Skills

Call MonitoringCall QualityExcelCall AuditUS ShiftQuality AssuranceLean Six Sigmaquality analystMacrosQuality ControlInternational BPOInternational Voice Process