Tag: How to Calculate the No of agents you need in your call centre

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ACTUARIAL- UK PENSIONS (2+ YRS)

Video on Understanding ISO 9001-2015 - Clause 4.1& 4.2:...

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Video on Understanding ISO 9001-2015 - Clause 4.1& 4.2: Context of the Organization

WHEN DO YOU USE A FACTORIAL DESIGN?

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Factorial designs are good preliminary experiments. This article will help you to...

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Fishbone on Average Handling Time

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Fishbone on Average Handing Time for BPO's. This Fishbone Diagram has been...

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