Consultant - Finance Transformation
Consultant - Finance Transformation
Consultant - Finance Transformation - BPO / ITeS
5 - 10 yrs
Job Description
- Role:
- Drive improvement projects & initiatives across different client accounts
- Required - experience with Finance transformation through various levers Biz. Process reengineering, Process redesign, Target operating model- exposure to RPA / automation
- Required - change management, good communication skills, confident in engaging with clients
- Required - Domain competency in any one or more of the Towers
- Preferable/ not mandatory - exposure to Design thinking/ Lean/Six Sigma / Process maturity models etc
- Essentially we are cutting down on GB/BB/MBB Certification requirement
Key Responsibilities:
- Identify key opportunity areas with client processes and lead projects to improve process efficiency and effectiveness
- Formulate improvement plans based on wastes & variations identified during the analysis
- Contribute and present in client reviews & meetings
- Work closely with operations team to collect data and assessthe current situation.
- Spread continuous improvement culture and drive a culture of data-based decision making
- Remove barriers to progress
- Introduce different innovative concepts
- Achieve Quality Savings and Productivity targets
Salary: Not Disclosed by Recruiter
Industry:BPO, Call Centre, ITeS
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Assistant Manager/Manager-(NonTechnical)
Employment Type:Permanent Job, Full Time
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