Consultant - Finance Transformation

Consultant - Finance Transformation

Consultant - Finance Transformation

Consultant - Finance Transformation - BPO / ITeS

Highrise Solutions LLP

 5 - 10 yrs  


Job Description


  • Role: 

    - Drive improvement projects & initiatives across different client accounts

    - Required - experience with Finance transformation through various levers Biz. Process reengineering, Process redesign, Target operating model- exposure to RPA / automation

    - Required - change management, good communication skills, confident in engaging with clients

    - Required - Domain competency in any one or more of the Towers

    - Preferable/ not mandatory - exposure to Design thinking/ Lean/Six Sigma / Process maturity models etc

    - Essentially we are cutting down on GB/BB/MBB Certification requirement 

    Key Responsibilities: 

    - Identify key opportunity areas with client processes and lead projects to improve process efficiency and effectiveness

    - Formulate improvement plans based on wastes & variations identified during the analysis

    - Contribute and present in client reviews & meetings

    - Work closely with operations team to collect data and assessthe current situation.

    - Spread continuous improvement culture and drive a culture of data-based decision making

    - Remove barriers to progress

    - Introduce different innovative concepts

    - Achieve Quality Savings and Productivity targets

Salary: Not Disclosed by Recruiter

Industry:BPO, Call Centre, ITeS

Functional Area:ITES BPO KPO LPO Customer Service Operations

Role Category:Back Office/Web/Transaction Processing

Role:Assistant Manager/Manager-(NonTechnical)

Employment Type:Permanent Job, Full Time

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