Associate Manger
Associate Manger

Associate Manger
url to apply- https://www.naukri.com/job-listings-associate-manger-ocrex-enterprises-private-limited-mohali-5-to-7-years-060321002589?src=sortby&sid=16154554956807784_1&xp=9&px=1
Ocrex Enterprises Private Limited
5 - 7 years
₹ 3,00,000 - 4,50,000 P.A.
Job description
Roles and Responsibilities
a) Proven experience as an Associate Manager or similar position
b) Experience with recruiting and performance evaluation processes
c) Familiarity with customer service principles
d) Good math skills with the ability to create and analyse reports, spreadsheets and
statistics
e) Proficient user of MS Office (MS Excel in particular)
f) Leadership and organizational abilities
g) Interpersonal and communication skillsa
h) Problem-solving attitude
i) Flexibility to work in shifts
j) Graduate in commerce or any field
k) Should have a working knowledge of LEAN, Six Sigma
l) Should be able to think out of the box and provide ideas to improve the business
Desired Candidate Profile
A) Should be ok to work in rotations / night shift
B) Should be ok to work on all Indian holidays
C) Should be ok working on weekends (Alternate weekend working)a
RoleAssistant Manager/Manager-(Technical)
Industry TypeIT-Software, Software Services
Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations
Employment TypeFull Time, Permanent
Role CategoryVoice
Education
UG :B.A in Any Specialization, B.Ed in Any Specialization, B.Sc in Any Specialization, B.Tech/B.E. in Any Specialization, B.B.A / B.M.S in Any Specialization, BCA in Any Specialization
Key Skills
Customer ServiceNight ShiftLean Six Sigma
LeadershipInterpersonal CommunicationPerformance EvaluationProblem SolvingMS Office
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