Assistant Manager Quality

Assistant Manager Quality
  • Assistant Manager Quality - Accounts Payable

    Exela Technologies

     7 - 11 yrs  


    • Sustain the most cost effective and efficient methods for meeting quality requirements, and making recommendation for improvement as appropriate.
    • Review client QC requirements and ensure that quality control documentation for a project meet contractual requirements.
    • Fully support and assist in maintaining the Change Management process while mentoring team members and peers on its use.
    • Continuously be alert to trends and changes in quality related issues over the course of projectsand report them without hesitation.
    • Conduct internal audits to measure and assure adherence to established QA standards
    • Manage all members of the quality assurance team, and ensure that deadlines are met.
    • Train, coach, and mentor QA staff, and other department staff members when necessary
    • Cultivate and disseminate knowledge of quality assurance best practices.
    • Cultivate and disseminate knowledge of corporate goals, vision and create an excellent workplace attitude.
    • Assist in production of generic and project specific Method Statements and Risk Assessments.
    • To implement preventive measure and corrective action for the issues reported by Customers
    • To cope up with internal stake holders in project discussions
    • To support QA activities in new ramps in delivering HoQ,Quality Assurance plan,FMEA
    • The ability to identify and intervene in problem areas, well developed problem solving skills.
    • Should have strong knowledge in Accounts Payable logics
    • Should be Green Belt or Black Belt Certified
    • Expertise in handling Minitab
    • Excellent communication skills and Presentation skills
    • Ability to undertake market research.
    • Planning and project management skills.
    • The ability to interpret data and statistics.
    • Leadership and management skills.
    • Familiarity with quality standards and processes.
    • Should drive Kaizen and Yellow belt\Green belt initiatives

URL to apply:

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES BPO KPO LPO Customer Service Operations

Role Category:Quality

Role:Quality Assurance/Quality Control Manager

Employment Type:Permanent Job, Full Time