Permanent Job |Speech Analyst QA |MNC |Andheri/Gurgaon/Chennai

Pranay Kumar Mar 11, 2021 706 0

Permanent Job |Speech Analyst QA |MNC |Andheri/Gurgaon/Chennai

url to apply- https://www.naukri.com/job-listings-permanent-speech-analyst-qa-mnc-andheri-gurgaon-chennai-pes-hr-services-a-div-of-amal-infosystems-pvt-ltd-mumbai-gurgaon-gurugram-chennai-2-to-7-years-050321000873?src=sortby&sid=16154554956807784_1&xp=12&px=1

PES HR Services a div of AMAL INFOSYSTEMS Pvt Ltd

2 - 7 years

Not Disclosed

Mumbai, Gurgaon/Gurugram, Chennai

Job description

2-7 yrs of exp
Mandatory Quality Analyst exp in International Voice Process
Aquaintance in Excel formula, Creating syntax,7 QC tools, building score cards, PPT ppresentation
Shift: 5 pm to 2 am/ Sat-Sun off/WFH

8451808259/ vaishnavi@peshr.com

Required Candidate profile

Good /Excellent comm skills
Advanced skills into Excel (charts, formulas, conditional formatting, graphs/charts, vlookup, quartiling),
Exp on presentation development & PowerPoint
Exp into 7 QC tools

RoleQuality Assurance/Quality Control Executive

Industry TypeBPO, Call Centre, ITeS

Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations

Employment TypeFull Time, Permanent

Role CategoryQuality

Education

UG :Graduation Not Required

Key Skills

Call Monitoring Call Quality Excel Call Audit US Shift Quality Assurance Lean Six Sigma quality analyst Macros Quality Control International BPO International Voice Process