6 - 10 Years
INR 3,00,000 - 8,00,000 PA.
Job Description :
We are looking for Assistant Managers with Telecom Exp
Location : Chennai
Must Have :
More than 6 years of experience in BPO/Telecom industry
Project management experience is a must; should have run a project with at least 150 FTEs or equivalent; able to manage multiple projects;
Overall Telecom Domain Experience
Responsible for complete delivery managementSLA, Cost, Revenue, Optimization, People management & development.
Responsible for creating & reviewing MIS reports with internal management and customer
Anticipate/Handle/Eliminate customer escalations
Should have international customer handling experience, preferably US and UK
Communication Oral and Written; should be able to work in MS-Office products.
Should be able to think innovatively and suggest process improvement/automation suggestions.
Identify process improvement areas using 6-sigma, Lean, TQM methodologies
Knowledge on information security and other standards such as SSAE16, BS7799, ISO.
Should be willing to travel
preferably with passport/US Visa
Kindly share resumes to firstname.lastname@example.org
Salary: INR 3,00,000 - 8,00,000 PA.
Functional Area:IT Software - Telecom Software
Role Category:Programming & Design
Employment Type:Full Time, Permanent