Transition Manager

Transition Manager

Transition Manager

Transition Manager

11 - 18 Years


Job Description

JD for Project Cum Transition Manager:

Demonstrates experience in successfully executing global Information Technology transition projects. Provides outsourced Information Technology solutions to clients in different industries. Should have had experience in Project Management and Transitioning projects from India for US and the UK clients.

Essential Duties and Responsibilities:
Accountable for the successful completion of project team deliverables on time, within budget, and according to specifications
Review and assist Supplier with development and execution of the Transition Plan
Assist business units and Supplier in understanding the business impact of any migration outages
Identify Client resources required for execution of plan
Coordinate business unit acceptance testing
Communicate status of transition to I/O leadership and business units and all stakeholders
Develop contingency and risk mitigation plans for transition
Develop early termination / back-out strategies
Identify and secure Client resources necessary to execute the Transition Plan.
Manage transition planning, knowledge transfer, technolgy deployment, service readiness, people transfer, delivery operations setup, service management aspects of project
Manage Asset and Infrastructure turnover to the Supplier if indicated
Provides oversight to processes which have been migrated to ensure they are hitting service and savings targets
Manage client steering committee, project committee, meetings, track financials, provide status updates, idenitfy risks/issues , work out mitigation plans/remediation strategies.
Ensure that all business transformations that are required for the success of the project are identified and built into the transition plan
Work with internal business stakeholders to design a meaningful process to work with the supplier; assure that the business stakeholders accept and endorse the process
Communicate effectively with the internal business stakeholders what all changes in processes will be
Assist in communications to external stakeholders and Third Parties when processes will change, and assure that the new process makes sense
Assure that business services improve in the new relationship over the previous processes
Deploys and refines a standardized transition methodology to be used consistently across initiatives
Leverages the knowledge and creativity of colleagues and helps facilitate best practice sharing across LOB's and process owners
Develop transition plans, approach, RFP/RFI responses, transition cost estimates

Required Experience

Bachelors Degree in Computer Science or a related discipline. 
11 - 18 years relevant IT work experience.
Minimum of 10 years IT management experience. 
Ideal candidates should be PMP or Price II certified and ITIL certified
Exeprience/deep knowledge of all IO technologies such as service desk, end user computing (workplace services), data center services, network and security services, messaging and collaboration.
Strong project planning, execution, monitoring, tracking and reporting experience
Previous people and Transition management experience required.
Previous contract or outsourcing management experience required.
Previous data center migration/transition experience desirable

Required Knowledge, Skills and Abilities

Executive presence
Strong project management capability with deadline focus
Deep service management process knowledge
Knowledge /experinece in technology/ network/tools setup
Knowledge of business environment, requirements and corporate culture
Knowledge of business processes that will touch Supplier
Excellent interpersonal and communication skills 
Experience in managing multiple large scale projects
Demonstrated success at leading high performing project teams and working as part of a matrix organization 
Exceptional problem solving capabilities and use of judgment 
Ability to work effectively in a distributed work environment/self starter
Ability and willingness to travel
Functional knowledge of technical areas is a plus

Travel Requirements

Moderate travel, to the client site may be required.

Salary: INR 15,00,000 - 25,00,000 P.A.
Industry: IT-Software Software Services
Functional Area: IT Software - Other
Role Category: Project Management
Role: Project Manager-IT/Software
Employment Type: Permanent Job, Full Time

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