Senior Manager Quality Assurance and Process Improvement

Senior Manager Quality Assurance and Process Improvement

Senior Manager Quality Assurance and Process Improvement


Exprience: 7 - 12 years 

Location: Gurugram

Job description

The role-holder will be a part of Process Excellence Team from a cost, capability and delivery perspective. Will be leading or driving high impact Operational efficiency and re-engineering projects / initiatives leading to significant process changes across the organization in line with companys strategy.

The role holder will be responsible for creating process design / flows for transformational projects being taken up in the organization. He/she is expected to play the role of a trusted advisor to the functional stakeholders by constructively challenging status quo and helping them drive cross functional change initiatives. He/she may act as a mentor/back up for six sigma improvement projects & re-engineering initiatives cutting across the organization. He/she is accountable for making moderately complex business decisions, working on low to high value financial improvement initiatives and creating an environment for development which is recognized as market leading both internally and externally. The role holder will generally interact with peers and/or management levels with clients or internal stakeholders to initiate / change and provide end-to-end management of the process design projects from initiation of the idea, through development of the business case, management of all aspects of program delivery (not just systems) and tracking of benefits. He / she will also be responsible to get sign offs from the respective business owners on each process design that is created



Highest Education: -

Post Graduate, any discipline

- Quality certification: Six Sigma black belt /

Green Belt, Lean/Process design)

Role: Process Excellence / Six Sigma Manager

Industry Type: Insurance

Department: Quality Assurance

Employment Type: Full Time, Permanent

Role Category: Business Process Quality


PG: Any Postgraduate

Key Skills

(i) Six Sigma

(ii) process design

(iii) Six Sigma Green Belt

(iv) Process Improvement

(v) Process Re-engineering

About company

Canara HSBC Life Insurance Company Limited

Company Info

Address:139P, Sector 44 Gurugram - 122003, Haryana