Customer Quality Engineer lV (E4)

Customer Quality Engineer lV (E4)

Customer Quality Engineer lV (E4)

Customer Quality Engineer lV (E4)

Url to apply-

Applied Materials, Inc.

  • card_travel7 to 10 yrs
  • As per Industry Standards
  • location_onUnited States of America (USA) (United States Of America (usa))


Key Responsibilities

Be the Customer quality interface for Customers in AMNA , addressing FAs and driving internal processes to ensure continuous Improvement in FA Cycle time, one of the key elements of the VOC (Voice of the Customer) program Be a facilitator for our FSO team to progress on the quality and Lean Six Sigma journey, from problem statement accuracy to proficiency into 8Ds Managing the APS Governance at field. Provide APS Training to improve actionable Data analytics and Problem Solving capabilities, Develop and Deploy Quality Tools and Methods Interacts with customers and functional managers and engineers in product development, design, test, marketing, sales, planning, manufacturing, etc. These interactions often are with regard to potential, real or perceived customer quality or reliability concerns arising from technical, administrative or logistical events. Identify systemic issues and drive continuous improvement across the assigned business unit. Success in this role will be measured against business unit customer satisfaction indicator and customer quality indicators. Interfaces with customers, vendors, and various company departments to resolve quality problems and provide information. Manages QMS and ensures compliance to requirements through internal audits, external certification ISO standards and sourcing audits via Applied's SSQA process Coaches, mentors and conducts training for targeted organizations on quality processes. Reduces qualification cycle time and cost while still meeting reliability performance requirements

Functional Knowledge

Extensive knowledge of Quality processes and standards Demonstrates depth and/or breadth of expertise in own specialized discipline or field Familiar with the Semiconductor industry and tools

Business Expertise

Interprets internal/external business challenges and recommends best practices to improve products, processes or services


May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions Need to have a wide knowledge and Experience with the Quality tools and methods Need to be very methodical and structured way, do a good priority for Tasks, succeeding to overcome major obstacles to get to the resolution


Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

Managing without authority Drive for a change other groups Thinking out of the box Communicates difficult concepts and negotiates with others to adopt a different point of view


Bachelor's Degree in Engineering


7 - 10 Years

This position can be remote and is open to all applicants throughout the US.


Education:Bachelor's Degree




Years of Experience:7 - 10 Years

  • JOB FUNCTION:Quality/Process Control
  • INDUSTRY:Telecom, IT-Hardware/Networking
  • SPECIALIZATION:Quality Assurance
    • Any Graduate


quality processeslean six sigmaiso standardscustomer qualityquality tools


  • COMPANY:Applied Materials, Inc.
  • INDUSTRYTechnology - IT, Telecom, Semiconductors (Semiconductors & Microelectronics)
  • COMPANY TURNOVER10000 - 10000+ Crores
  • COMPANY SIZE10001 - 10001+ Employees