CALL QUALITY ANALYST

CALL QUALITY ANALYST

Aabhash Aabhash May 16, 2019 1672 0

CALL QUALITY ANALYST

CALL QUALITY ANALYST

1 - 5 Years

Bengaluru

Time and Venue

15th May - 25th May from 9 AM onwards

Swiggy, 17/9B, Maruthi Chambers Annex, KAS Officers Colony, Stage 2, BTM Layout, Bengaluru, Karnataka 560068 

  • Transaction Monitoring (Phone / Email/Chat)
  • Giving feedback
  • Prepare MIS/reports
  • Performing training need analysis.
  • Process improvement.
  • Leading and participating in calibration sessions.
  • Improving performance through interventions.
  • Keep in touch with Customers and Processes through taking calls for stipulated amount of time

Mention "Salman" on your resume.

Salary: INR 2,75,000 - 4,75,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Quality

Role:Quality Assurance/Quality Control Executive

Employment Type:Permanent Job, Full Time

URL For Applying :https://www.naukri.com/job-listings-Call-Quality-Analyst-Swiggy-Bengaluru-Roopena-Agrahara-1-to-5-years-140519009339?src=jobsearchDesk&sid=15579795459432&xp=6&px=1