Assistant Manager

BA Continuum India Pvt. Ltd. SIX SIGMA

Assistant Manager

BA Continuum India Pvt. Ltd.

Experience: 7 - 9 years

Location: Gurgaon

Job description:

The Global Securities Settlement Teams are responsible for pre-matching, matching, Sufficiency management to ensure the timely settlement of trades - value date failing trades, stock loan reconciliation, and Depot Management functions across the markets in APAC Regions. The qualifying associate will manage APAC, MLPFS Settlements Teams across the above mentioned regions and should possess the knowledge and skill sets required to work at a high level of competence within agreed protocols and with clearly defined lines of accountability for the assigned work. The qualifying candidate will have prior experience of having managed Settlements activities.


Success is measured at a team level, with internal targets and results being measured against the Line of Business external peer group on a regular basis. The level error free settlements, adhering to the regulators requirements Segregation Violations, Fines and our success in the market versus our peer group is a key barometer in measuring the control of risk around the process


The key to success is to ensure we settle the trades within tight deadlines as prescribed by the SLA sKRI sKCI s. In a deadline driven environment, turnaround, accuracy and escalation are of high importance as we are at risk to market movements, traders P L, client relationship, and the bank s reputation including settlement risk. Sense of urgency and attention to detail are pivotal competencies required to perform the functions.


The successful candidate is expected to quickly understand own all aspects of the Internal systems, Process flows and SLAs CTQ s from a Service Delivery perspective and ensure that every team member is working delivering to their set responsibilities adhering to set procedures controls, documented as part of SOP s, to relevant market cut-offs timelines in an accurate timely manner delivering quality output for the groups Institutional other clients.




  • Good understanding of Global Capital Markets especially for Equities Fixed Income products
  • Ability to maintain good connect with LOB partners and able to handle Issues and Escalations independently
  • To contribute towards consistent delivery on Business metrics along with other new responsibilities and setting higher standards of self and Team performance
  • Excellent Communication skills both written spoken
  • Excellent Process Management skills
  • Excellent Client Relationship skills
  • Analytical thinking logical reasoning for rational decision making
  • An understanding of Project Management and Six Sigma concepts tools
  • Build productive teams that works effectively together to achieve or exceed set operational targets client Service Level Agreements (SLA's).
  • To create improvements in business processes by contributing ideas and implementing agreed changes into the team's day-to-day operations
  • To perform all tasks following company policy and procedures, including legal regulatory requirements, and to prescribed company standards
  • Act as a process SME and ensure to be morale booster for the team
  • Understanding of Business Continuity Management
  • Act as a catalyst in mentoring and grooming team members and prepare them for higher responsibilities
  • To provide coaching support to individuals to develop their skills, acting as a role model for excellent behavior and performance
  • Encourage two way communication with the team
  • To provide coaching support to individuals to develop their skills, acting as a role model for excellent behavior and performance
  • Liaise with LOB effectively to manage the service delivery in line with the SLA and ADHOC situations
  • Experience in handling the monthly deliverables like DashboardsRisk Matrix etc.
  • Ensure contingency plans flexibility in staff levels to manage workload in adverse conditions (e.g. sickness, holidays etc.



  • Education: GraduatePost Graduate
  • Certifications If Any:
  • Experience Range: 7-9yrs

Mandatory skills:

  • Good understanding of Securities Upstream and Downstream flow
  • Ability to work effectively in a cross-cultural environment with significant ambiguity, and successfully adjust one's actions or behaviors to adapt to rapid changes and shifting priorities.
  • Evaluation of governance routinespoliciesprocedures to ensure internal external compliance;
  • Capable of organizing and managing ad-hoc cross-functional teams.
  • To be able to communicate effectively

Desired skills:

  • Should be flexible for any shift as he she is expected to manage the global teams.

RoleAssociate/Senior Associate -(NonTechnical)

Industry TypeBanking, Financial Services, Broking

Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations

Employment TypeFull Time, Permanent

Role CategoryVoice


UG :Any Graduate in Any Specialization, B.A in Other Specialization


About Company

Overview (Bank of America overview, BA Continuum India overview, Business Overview) Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle- market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. BA Continuum is a nonbank subsidiary of Bank of America, part of our Global Delivery Center of Expertise in the bank. Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for the individuals, businesses and institutional investors we serve worldwide. Were committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals

Company Info: