GROUP MANAGER QUALITY

GROUP MANAGER QUALITY

GROUP MANAGER QUALITY

GROUP MANAGER QUALITY

URL to Apply- https://www.naukri.com/job-listings-group-manager-quality-crescendo-global-leadership-hiring-india-private-l-imited-pune-10-to-15-years-090121001057?src=jobsearchDesk&sid=16103865552009963_10&xp=15&px=2

from 10 to 15 year(s) of Experience

Pune

Not Disclosed by Recruiter

Job Description

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Job Opportunity in Pune for a professional who can take up the role as a Group Manager-Quality” holding experience of 10+ years. You will be responsible for maintaining automation solutions for London (Re)Insurance market for a renowned BPO/BPM organization.

YOUR EMPLOYER:

A Global BPM company with a plethora of industry specific and cross-industry solutions.

RESPONSIBILITIES:

  • Performing due diligence, solution designing, development, testing phases for digital & operational transformation solution implementation.
  • Working with teams to identify transformation scope, opportunities & timelines
  • Co-creating transformation road map in-line with current trends (London Market)
  • Pro-actively reporting out & own progress made as per the transformation plan
  • Helping Client Organizations realize business objectives by driving Process Improvements, End to End Transformations, Digital, RPA.
  • Liaising with Technology, Transitions, Capability and other internal functions to provide end-to-end solutions.

REQUIREMENTS:

  • Any Graduate / PG.
  • Overall Work 10+ years plus of work experience & a minimum 4/5 years of work experience in London (Re)Insurance market.
  • Lean Six Sigma Black Belt certification preferred – Lean Six Sigma Certified Greenbelt
  • Exposure to Robotic Process Automation (RPA) in BPO/ITES environment
  • Strong stake holder and relationship management skills and dealing with senior executives
  • Excellent verbal and written communication skills

WHAT IS IN STORE FOR YOU?

  • An opportunity to work with a bluechip firm in a high visibility role
  • Work in a fast-paced start up environment
  • Learn various new skills outside of your domains

REACH US:

If you think this role is aligned with your career, kindly write me an email along with your updated CV on tenzin.thinlay@crescendogroup.in for a confidential discussion on the role.

DISCLAIMER:

We are an equal opportunity recruitment firm and value diversity in the talent we identify for our clients. We do not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary: Not Disclosed by Recruiter

Industry:BPO Call Centre ITES

Functional Area:ITESBPOKPOLPOCustomer ServiceOperations

Role Category:Voice

Role:Assistant Manager/Manager -(NonTechnical)

Employment Type:Full Time, Permanent

Key Skills

BPOSix Sigma Certifiedlondon marketQuality ManagementITESLean Six SigmaBlack BeltOperationstrans