Quality Manager - Production

Quality Manager - Production

Quality Manager - Production

URL: https://www.naukri.com/job-listings-quality-manager-production-wakefit-innovations-private-limited-gurgaon-gurugram-jodhpur-5-to-10-years-170921500684?src=jobsearchDesk&sid=16815331472428621_2&xp=4&px=5

Exprience: 5 - 10 years

Location: Gurugram 

Job description


  • Creating and maintaining the Company's Quality Standards; develop, implement and maintain the Company's quality documentation, such as quality procedures, reports etc.
  • Design, deploy, manage Quality System - QA, Customer Complaints, RCA, Issue Management, Training, Six Sigma tools, Value Stream Mapping, etc.
  • Establishing, implementing and maintaining the quality awareness throughout the various departments
  • Responsible for continual improvement activities to enhance the products and the environment; through training and work instructions
  • Liaise with managers and operators to ensure the smooth introduction of new products and processes and for reporting and reducing quality issues
  • Work with cross-functional teams to generate Manufacturing Inspection Test Plans that ensures good quality products are produced
  • Inspect to ensure that products and processes comply with requirements, using established engineering techniques
  • Define KPI, Quality metrices and ensure accurate Data Capturing
  • Should be capable to resolve and reduce Quality issues internal as well as external
  • Conduct audits, creating audits finding reports and determine proper corrective and preventive actions
  • Analyze customer warranty returns and implement corrective and preventive plans/actions. Responsible for organizing and managing the activities of receiving and outgoing quality functions
  • Continuously improving Quality procedures
  • Teach the production team about quality control concerns to improve product /process excellence.
  • Ensure quick resolution of supplier quality failures, and implement corrective and preventive actions, through working with Purchasers and Department Managers
  • Ensure supplier assurance and if necessary, perform quality audits, Preparation of QA reports
  • Should Have Knowledge of 7 QC Tools, DMAIC Approach and PDCA Cycle
  • Should be aware of RCA,5W1H, ISO 9001, QMS, SPC, MSA
  • New development, APQP, PPAP and project management with CFT
  • Prepare, review and approval of SOP for Company.
  • Drive projects to optimize Cost of Quality     improve ROI.
  • Control of customer rejection, Feedback of information from service to the customer.
  • Control of non-confirming products and concessions with plant head.
  • Strategic approach to problem-solving.
  • Alignment of organizational metrics to Excellence frameworks.
  • To develop and implement a metric based process to review performance across all processes
  • Create customer journey and identified relevant touchpoints and metrics to measure client experience
  • Provides coaching and mentoring to ensure effective completion of improvement projects and promote quality culture along with Building team capability



  • Must be a graduate/BE
  • 3-8 years of experience in a Production environment and in a Quality/ Inspection role
  • Must be able to show a good knowledge of SPC and its applications
  • Should Have experience of handling at least 1 Lean and Change Management project
  • Projects Background in LEAN, change management, Statistical quality controls, automation will be highly preferred
  • Green Belt/ Black Belt Certification will be a plus
  • To Manage large Quality team for day-to-day transactional requirements
  • Must be able to show a good practical use of measuring equipment and measuring techniques
  • Capable of making independent decisions; whilst being appreciative of department managers and existing protocols
  • Excellent computer skills; Word, Excel, Outlook
  • Excellent organizational and strong verbal and written skills
  • Excellent team working and adaptability
  • Knowledge of Health     Safety requirements
  • Attention to detail
  • Ability to prioritize workload

Role: QA / QC Manager

Industry Type: Furniture & Furnishing

Department: Quality Assurance

Employment Type: Full Time, Permanent

Role Category: Production & Manufacturing


UG: Any Graduate

PG: Any Postgraduate

Key Skills

(i) Black belt

(ii) Project management 

About company

The only dedicated online sleep factory spreading excessive sleeping syndrome.