Manager- Cloud Ops

Manager- Cloud Ops

Manager- Cloud Ops

Manager- Cloud Ops

ClickSoftware India Pvt. Ltd

 2 - 6 yrs


Job Description



  • Job Description

    ClickSoftware is looking for skilled, motivated, highly responsible and detail- oriented candidates to join our Cloud Operation team. As a Manager for Cloud Operation team you will be responsible for leading and coordinating operational activities for externally facing Cloud services, staging and development environments for development team. This role will require working closely with cross functional teams to ensure that the operational needs of cloud services are met with a focus on cost, quality, availability and security.

    This position will require hands- on technical skills on AWS tools/ technologies, strong communication and organizational skills to manage the delivery of the service during the full Production lifecycle.


    Take ownership of deliveries that form part of product releases in terms of Cloud tools, deployment and monitoring of cloud service

    Lead and mentor CloudOps team members to deliver high quality deliverables

    Establish as a CloudOps escalation point for production issues RCA (Root cause Analysis), fixes and deployment with out of office support as needed

    Plan, track and report project progress to internal and external stakeholders

    Understand ClickSoftware product architecture, tools and technologies to ensure that all changes comply to the defined architecture

    Optimize the AWS cost for the Cloud operation - Identify oversized and idle resources and examine granular details of our AWS spend

    Lookout for latest Cloud focused technology trends and standards

    Skills & Experience:

    Overall 9 years of experience in Cloud infrastructure tools development and production Site management.

    Bachelors or master s in computer science/ Engineering with 3 years of experience in managing Enterprise grade Cloud Service infrastructure and team

    Cloud applications deploying/ monitoring experience in AWS environment (EC2, S3 tiering/ encryption, Aurora, Secret/ certificate Mgmt, Multi- Region setup for DR, Docker and load balancing) with hands- on skills in Linux

    Be able to identify opportunities for efficiency, cost reduction, and continuous improvement

    A general understanding of IT infrastructure concepts (Virtual servers, networking, Load balancer, Storage, Security roles) and hands- on experience in the field of IT operations

    Must be adept at experimenting with new technologies, start- up setup, quick prototyping and ability to define overall approach for CloudOps tools

    2 years of Project management experience using Agile/ SCRUM methodologies

    Excellent people management skills to set goals, provide feedback, identify coaching/ mentoring needs and deal with conflict situations in a professional manner as per stakeholder s expectations.

    Ability to identify and successfully groom new leaders in technical area for handling higher level of responsibilities.

    Working experience in an offshore product setup with distributed teams will be an added advantage

    Must have excellent communication (verbal & written), interpersonal, leadership, and problem- solving skills


Salary: INR 4,00,000 - 8,00,000 PA.

Industry:IT-Software, Software Services

Functional Area:IT Software - Application Programming Maintenance

Role Category:Programming & Design

Role:Software Developer

Employment Type:Permanent Job, Full Time

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