Call Quality Specialist

Call Quality Specialist

Aabhash Aabhash Oct 7, 2019 1610 0

Call Quality Specialist

Call Quality Specialist

Techavera Solutions Pvt. Ltd. 

 1 - 6 yrs

Noida

Job Description

 

  • *Listen and evaluate International Voice Sales/Retention customer Service calls as per set quality guidelines *Outlier monitoring and special deep dives *Monitoring the calls for process improvement and customer experience enhancement

Salary: INR 2,00,000 - 5,00,000 PA.

Industry:Education, Teaching, Training

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Quality

Role:Team Leader-Quality Assurance/Quality Control

Employment Type:Full Time, Permanent

URL For Applying :https://www.naukri.com/job-listings-Call-Quality-Specialist-Techavera-Solutions-Pvt-Ltd-Noida-1-to-6-years-061019000058?src=rcntSrchWithoutCount&sid=15704197629316&xp=5&px=1