AM / Team Leader - Process Excellence.

4 - 8 Years

Noida(Sector-59 Noida)

Job Description

Graduate with minimum 5 years experience of Contact Center.
Atleast 3 years experience in call quality function.
Excellent spoken and written communication skills for English. 
Must have worked with process excellence/operational excellence/Transactional quality.
Client relationship experience is must.
Exposure to Six Sigma techniques along with one completed project would be preferred 
Supervisory Experience in quality domain would be an added advantage 
Exposure to transition or project management would be an added advantage 
Exposure to MS Power point, Visio, Micro Strategy would be an added advantage


Salary: INR Free cab Facility, Subsidized Meal and Mediclaim
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Team Leader -(NonTechnical)
Employment Type: Permanent Job, Full Time

URL For Applying :https://www.naukri.com/job-listings-AM-Team-Leader-Process-Excellence-R-Systems-International-Ltd-Noida-Sector-59-Noida-4-to-8-years-170519007116?src=jobsearchDesk&sid=15583246151580&xp=5&px=1