Six Sigma Continuous Improvement

Six Sigma Continuous Improvement

Six Sigma Continuous Improvement

Six Sigma Continuous Improvement

url to apply-

Barclays Bank PLC

  • card_travel8 to 11 yrs
  • As per Industry Standards
  • location_onNoida/ Greater Noida (Uttar Pradesh), Delhi (Delhi), Delhi/ NCR 


This role requires front ending Service Excellence support for Corporate TCs (mainly TC01 & 05) in BX India. This role will directly contribute towards the transformation agenda of the TCs by identifying improvement opportunities and executing them with min. supervision.
There are already some strategic projects identified in the above mentioned TC's and this role will directly contribute in execution of those projects. The candidate is also expected to support delivery of PI initiatives in 3rd party sites (TelePerformance) and hence has to have substantial prior experience in senior stakeholder management which is commensurate with the experience/capability expected from an AVP level profile.

What will you be doing?
Key accountability from this role is as follows:
Process improvement (60 PERCENT )
Project management (20 PERCENT )
Stakeholder management (20 PERCENT )

Work very closely with multiple stakeholders (solution architects, project team, technical development team and Operations leadership team) to successfully deliver automation/ Lean/ Productivity solutions.
Responsible for project stakeholder communication and management before and during the implementation
Build working relationships with senior management, project team and stakeholders and secure their support to achieve project goals
Lead and facilitate project meetings and workshops, engaging stakeholders, subject matter experts and attendees at all levels
Responsible for the collation of weekly project progress reports for regular meetings
Successfully carry out Operational Re-engineering projects and process reviews as required by Global, Regional or in-country Operations
Identify robotic candidates and assist in on ground deployment
Successfully embed a continuous improvement mindset in the aligned business units through Lean and design thinking coaching and mentoring and driving the Lean DNA.
Support Operations performance tracking through monitoring of the Active operations management (AoMi) dashboard
Prepare businesses from an operational readiness stand-point during introduction of new target operating model and services
Provide subject matter expertise on key aspects of managing operations such as processes, people, systems, risk and controls, MI, customer experience, costs etc.

What were looking for:
The role requires the candidate to be an expert in Lean Six Sigma and possess a sound knowledge of Automation tools and concepts (Blueprism, UI path, Automation anywhere etc.)
Candidate should have working knowledge of Automation (project delivery lifecycle) including impact assessment on parameters like risk & controls, cost vs benefit / business case preparation, supporting automation performance analysis
Minimum process re-engineering / transformation related experience of 8 years
Understanding of Corporate business / Wholesale Banking processes
Expertise in value Stream Mapping, identifying process wastes, robotic candidates and end to end stakeholder and project management.
Knowledge of performance optimisation tools and concepts like Active operations management (AoMi)
Hands on experience in delivering Robotics process automation projects
Proficiency in IBM Blueworks or another mainstream process mapping tool
Understanding and experience of managing operational risks and controls
Understanding of and exposure to project management disciplines and techniques
Skills that will help you in the role:
Exposure of various automation tools like Blue Prism, UI path, Appian, Appzillon etc. and should be adept in carrying out discovery exercises independently

  • JOB FUNCTION:Production/Manufacturing/Maintenance/Packaging
  • INDUSTRY:Banking
    • Any Graduate


roboticsleansupervisionimplementationprocess improvementcuttingprocess automation


  • COMPANY:Barclays Bank PLC