Senior Manager PEX
Senior Manager PEX
Senior Manager PEX (black Belt Certified)
15 - 20 yrs
Candidates with only transaction quality experience please do not apply
Lead/drive improvement initiatives such as automation projects, business process re-engineering through Lean, Six Sigma, Process improvement workshops and other result-oriented improvements - cost savings, improved client satisfaction, improved compliance etc.
Drive global projects to support customers and deliver value propositions
Drive process excellence efforts for large-scale multi-location global projects
Drive analytics projects to help drive data-based decision making by business heads
Ensure calibration of the quality of service and leverage data-driven analysis for process improvements
Engage in new transitions (as part of PMO team) to help define quality assurance and continuous improvement processes prior to the migration of the processes
Drive RCA on client escalations and recommend permanent process fixes
Build Continuous Improvement culture
Work closely with the leadership team to identify and analyze organizational developmental needs to create and sustain a continuous improvement culture
Drive continuous improvement DNA within the client account(s) by training staff on Green Belt/ Yellow Belt/ Lean frameworks and facilitate grass root level improvements
Provide coaching to operation teams to identify and implement process improvements and to support required automation
Train and mentor junior Black Belts, Green Belts and Yellow Belts across multiple delivery centers.
Project Management and Reporting
Ensure projects are planned well and carried out in a structured manner and document the projects for future reference
Ensure periodic tollgate reviews are done for all the process improvement projects and drive course correction as necessary
Pro-actively call out project risks, challenges and seek leadership intervention as appropriate
Report results of projects; Provide training status reports; Prepare and update project storyboards
Certified Lean Six Sigma Black Belt from a reputed certification body like ISI, ASQ, Benchmark Six Sigma, leading corporates etc.
Led/Mentored atleast 5 GB Projects
Hands-on experience in identifying and driving Automation Projects focused on effort reduction using Macros, VB, RPA etc.
Practical knowledge of LSS tools/tenets like SIPOC, CTQ drill down, swim-lane process mapping, value stream mapping, Measurement System Analysis, Hypothesis testing, Cause-effect matrix, Solution prioritization, SMED, Poka-yoke, FMEA, control charts, control plan etc.
Strong project management skills including planning, execution and follow-through
Proficient in MS Office and Minitab
Possess excellent people management skills
Black Black Certification is must
Predictive analytics skills
Experience in driving Global /Company-wide Projects
candidates with only transaction quality experience kindly excuse
Salary: INR 18,00,000 - 19,00,000 P.A.
Role:Quality Assurance/Quality Control Manager
Employment Type:Permanent Job, Full Time
URL For Applying : https://www.naukri.com/job-listings-Senior-Manager-PEX-black-Belt-Certified-Inventurus-Knowledge-Solutions-Private-Limited-Hyderabad-Navi-Mumbai-15-to-20-years-130219009010?src=jobsearchDesk&sid=15573753029716&xp=10&px=1