Senior Manager _quality
HIREMAN GURGAON SIX SIGMA BLACK BELT
Job description
We are hiring for Senior Manager _Quality role with an MNC at Gurgaon.
Designation - Senior Manager _Quality
CTC - up to 20.0 lac per annum + annual bonus
Experience - 8 to 14 year
Location - Gurgaon.
5 days working.
Note:
Candidates from manufacturing industry are not eligible.
Black belt certification must be from some institute only.
RESPONSIBILITIES
Deployment of Max Quality System in the assigned function End to end deployment of entire Max Quality System across the function/ departments. Specific responsibility for each component of MQS are as follows:-
Drive Cross functional large Transformation Projects / Continuous Improvement Identification of key improvement priorities across the entire function Initiating improvement projects in prioritized area of improvements
Mentoring and facilitating projects progress through technical and governance support
Responsible for improving customer experience (Net Promoter Score) assigned function.
Development of appropriate action plans along with Stakeholder group
Co-ordinate with program office to drive improvement based on above Process Maturity Ensuring formal process documentation exists for all functions
Ensuring version control of all processes at six monthly frequency Planning and conducting process audits in co-ordination with program management office
Ensuring Process Maturity index assessment and improvement actions planning and successfully completion in prioritized area
Assist with the definition of potential projects to support the future growth of the MLI business byidentifying, quantifying and comparing potential projects, and playing an active role in the prioritizationprocess.
Secure the appropriate business sponsorship for allocated improvement projects.
Actively identify potential risks & issues relating to the delivery of projects and manage a resolutionprocess in a timely manner, only escalating major issues.
Work with business functions to develop and implement data gathering techniques to identify andrank opportunities for continuous improvement.
Desired qualifications and experience:
Lean Six Sigma Black Belt Certification
Working knowledge of statistical tools like R and Python
Knowledge and skills required:
Must have lead more the 2 black belt projects in entire lifespan
Good applied statistics skills, such as distributions, statistical testing, regression, etc.
Kindly share cv at ajay@hireman.co.in
Perks and Benefits:
Bonus
Role: Quality Assurance/Quality Control Manager
Industry Type: Insurance
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type: Full Time, Permanent
Role Category: Quality
About Company
HR Consulting
Company Info
Contact Person: Ajay Rawat
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