Senior Manager

Senior Manager

Senior Manager


Exprience: 6 - 12 years

Location: Bengaluru

Job description


  • Interface directly with the client on daily basis.
  • Running workshops with client SMEs to understand the end to end process while identifying any automation blockers and the suitability of the process for automation.
  • Calculate automation % and FTE benefit and build effort estimates
  • Present summary of findings to the client and walk them through to-be design of the automated process.
  • Provide outputs for weekly due diligence updates with the client.
  • Understanding the risks, assumptions, and dependencies associated with the process.
  • Work closely with development team to ensure requirements are accurately mapped and suitable for development
  • 6-12 years of experience in Business Process Analysis
  • Knowledge of Insurance or F&A domain
  • Experience using of automation and robotic tools such as UIPath, BluePrism, and Automation Anywhere, Appian.
  • Lean Six Sigma knowledge is an advantage.
  • Visio or similar workflow documentation tool.
  • Willingness to travel and attend meetings/workshops on client premises and work from client premises.
  • Communications skills including the ability to understand client process in any area in detail.
  • Excellent coordination and communication skills

Role: Automation Developer

Industry Type: IT Services & Consulting

Department: Engineering - Software & QA

Employment Type Full Time, Permanent

Role Category: Software Development


UG :Any Graduate

PG :Any Postgraduate

Key Skills

(i) Automation

(ii) Due diligence

(iii) Workflow

(iv) Business process analysis

(v) Visio

About Company

EXL Service is a leading operations management and analytics company that helps our clients build and grow sustainable businesses. By orchestrating our domain expertise, data, analytics and digital technology, we look deeper to design and manage agile, customer-centric operating models to improve global operations, drive profitability, enhance customer satisfaction, increase data-driven insights, and manage risk and compliance.