Quality Auditor ! Designhill ! Gurgaon

Pranay Kumar Jan 21, 2021 725 0

Quality Auditor ! Designhill ! Gurgaon

Url to apply- https://www.naukri.com/job-listings-quality-auditor-designhill-gurgaon-designhill-brand-of-reliable-e-solutions-pvt-ltd-gurgaon-2-to-4-years-121019004736?src=sortby&sid=16112260562086859_1&xp=15&px=1

Designhill (Brand of Reliable E Solutions Pvt. Ltd.)

2 - 4 years

Not Disclosed

Gurgaon

Job description

To manage transaction quality profile for a customer service / sales process,To identify gaps and conduct feedback and refresher sessions with agents to improve sales and quality of calls
To drive process improvement initiatives.

Required Candidate profile

Should be well versed with MS Office
Should have excellent communication skills
Preferred to have six sigma knowledge and understanding of basic QC tools,Must have good analytical skills

Perks and benefits

best in the industry , early joiner

RoleQuality Coach

Industry TypeBPO, Call Centre, ITeS

Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations

Employment TypeFull Time, Permanent

Role CategoryQuality

Education

UG :Any Graduate in Any Specialization

PG :Any Postgraduate in Any Specialization

Doctorate :Doctorate Not Required, Any Doctorate in Any Specialization

Key Skills