Quality Assurance

Quality Assurance

Quality Assurance

NTT DATA Hiring for Quality Assurance Role @ Chennai


 3 - 5 yrs


Job Description


  • Requirements for the role include: 
    • Strong domain knowledge Health Claims business
    • Facilitate and Lead Quality programs
    • Facilitate and Lead Root cause analysis and CAPA plan role out & documentation
    • Strong problem solving and decision making skills
    • Facilitates process improvement meetings along with respective team in a domain to achieve the desired results
    • Performs transactional quality audit based on predefined audit parameters
    • Classify errors based on the type of the error and can assign root causes for errors
    • Perform ATA & Detect Errors
    • Accurately reports the required data for Projects/Initiatives
    • Ability to perform audit and report the findings based on QMS standards and effectively close the non-conformances.
    • Ability to communicate (oral/written) effectively to exchange information with our client.
    • Excellent communication skills with the ability to positively influence and work collaboratively with key stakeholders.
    • Flexible team player who will promote and implement continuous improvement initiatives across the team.
    • Flexible to work in Shift timings (USA shift timings).

Salary: Not Disclosed by Recruiter

Industry:BPO, Call Centre, ITeS

Functional Area:ITES BPO KPO LPO Customer Service Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

URL For Applying :https://www.naukri.com/job-listings-NTT-DATA-Hiring-for-Quality-Assurance-Role-Chennai-NTT-DATA-GLOBAL-DELIVERY-SERVICES-PRIVATE-LIMITED-Chennai-3-to-5-years-260419002627?src=jobsearchDesk&sid=15623002494720&xp=9&px=1