Process Quality Manager

Process Quality Manager

Process Quality Manager


Exprience: 2 - 5 years

Location: Noida

Job description

Process Quality Manager will Ensure various projects compliance with software development best practices and established methodologies (i.e. CMMI; ITIL a plus).
Provides guidance and training on CMMI compliant processes.
Responsible for documenting and creating the processes
Reviewing and auditing projects against defined processes using detailed checklists, with attention to detail

Responsibilities and Duties

Define policies, processes and related work products as per chosen standard / framework like ISO, CMMi, etc
Deploy process assets and communicate to the relevant stakeholders
Facilitate training on processes to stakeholders
Strategize, Plan and conduct audits/assessments to validate compliance to processes against the defined processes
Liaison with consultants and certification bodies as needed
Develop and monitor corrective measures
Review customer complaints and ensure corrective actions are taken
Analyze the audits/assessments data to find the areas for improvement
Post graduate with 10 years of experience in quality management, SEPG, auditing, CMMI ATM, ISO 9001 Lead Auditor
Ample experience in implementing corrective/preventive measures
Quality assurance knowledge of tools and methodologies
Certification programs in ISO 9001, CMMI, Six Sigma, Quality auditor

Technical Competences

Knowledge on Ms Excel/Data Management

Experience, Qualifications and Skills

Any Graduate
Professional development and career growth
Exposure to cutting-edge tools and technologies
Flexibility and creative liberty as a professional
A work culture comprising diversity and dynamism
Periodic rewards and recognitions for performers
Health insurance and other employer-provided benefits
Will work from Gurgaon/Noida office.

Role: Quality Manager / Supervisor

Industry Type: IT Services & Consulting

Department: Quality Assurance

Employment Type: Full Time, Permanent

Role Category: Business Process Quality


UG: Any Graduate

PG: Any Postgraduate

Key Skills

(i) Health insurance

(ii) Lead Auditor

(iii) Quality management

(iv) Six sigma quality

(v) CMMI

About company

Mobi India