Process Excellence/quality Role - Business Transformation
Process Excellence/quality Role - Business Transformation
Aabhash
May 9, 2019
1649
0
Process Excellence/quality Role - Business Transformation
8 - 13 yrs
Job Description
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- Process Excellence, Business Excellence, Process improvement, Business Transformation through Lean Six Sigma, RPA/ Robotic process Automation.
Location - Chennai
Key Responsibilities :
- Planning & execution of the transformation strategy and roadmap for strategic initiatives
- Innovating new products/services within the technological sphere of new age trends also driving for execution leveraging RPA tools like Automation Anywhere and working closely with the development team
- Contributing to the delivery of change incubation, anticipating organizational needs and developing implementation plans
- Managing relationships with external contractors and consulting project resources as necessary
- Defining the delivery roadmap, including input into the budget
- Managing end-to-end life cycle from strategic planning to tactical activities also post production management
- Designing and executing a monthly delivery forecast across the service lines
- Identifying new opportunities within existing category to grow market
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Quality
Role:Quality Assurance/Quality Control Manager
Employment Type:Permanent Job, Full Time
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