Principal Enablement Manager
Principal Enablement Manager
Aabhash
Jul 22, 2019
1424
0
Principal Enablement Manager
10 - 12 Years
Job Description
Staff Specialist Enablement Manager Should
User facing documentation (videos, handbook, templates, best practice examples)
1. Organise the online Handbook making it the source for all information pertaining to Consulting and Education services
- Provide a common and consistent structure of document management to organize information/document for faster access
- Ensure documented process for all functions with an immediate focus on Services Sales
- Maintain documentation and templates to align to business changes
- Leverage communication vehicles and LMS to drive awareness
- Monitor use of resources and solicit user feedback
Standard content (customer facing)
2.Support the governance process by project managing change requests and releases
- Create project plans
- Manage risks and timeline
- Provide status updates
3.Quality control of content changes and release process
- Edit, proofread and publish content changes
- Monitor and actively drive the review, approval and release activities
Required Candidate profile
Ideal Qualities We Seek-and How You'll Put Them to Use
1.Critical skills:
- Business writing and documentation
- Document management
- Training design and development
- Experience with large scale LMS (learning management system) such as Cornerstone
2.Very good communication skills interfacing and building effective relationships with global and cross functional teams
3.Good planning and Organisation Skills
4.Should be detail oriented
5.Is a self-starter and work towards fulfilling work before dead lines
The Skills & Experience You'll Bring
1.10+ years of experience with at least 5+ years of document management
2.Bachelors/Master's degree with English as a major subject
3.Worked for a services organisation managing an intranet/extranet site
4.Supported different geographies and/or Lines of business
5.Been responsible for results of extended and virtual teams
Tools
- MS Word - advanced skills
- MS Excel, Powerpoint - intermediate skills
- Wiki-based editing and content development, preferably Confluence or Mediawiki
- Camtasia - video editing and production
- Sharepoint - nice to have
Key Attributes
- Independence
- Initiative
- Ownership
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software - Application Programming, Maintenance
Role Category: Project Management
Role: Project Manager-IT/Software
Employment Type: Permanent Job, Full Time
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