Manager - Delivery Excellence

URL: https://www.naukri.com/job-listings-manager-delivery-excellence-mphasis-limited-pune-bangalore-bengaluru-3-to-7-years-120423907427?src=jobsearchDesk&sid=1681366870349829&xp=20&px=4

Exprience: 3 - 7 years

Location: Bengaluru

Job description

JOB TITLE: Black Belt Consultant

Anticipate issues and risks and act to mitigate these quickly; handle any unforeseen roadblocks swiftly and effectively.

Consistently demonstrate good listening skills -encourages feedback on communications and seeks to improve these.

Think about the audience, the message and the context when planning communications and selecting communication tools and media; use basic skills to effectively structure communications.

Manage delivery of financial improvement initiatives.

Work across global and regional teams to ensure commonality of understanding and objectives Vi.e. local teams are focused on delivering against global imperatives, whilst those same global imperatives are shaped to reflect the business needs of the region.

Ensure that assignments are delivered using the appropriate technologies and tools including Group standards

Skills

PRIMARY COMPETENCY : Quality Transformation PRIMARY SKILL : Manager- Delivery Excellence PRIMARY SKILL PERCENTAGE : 100

Role: Service Delivery Associate

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Service Delivery

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills

(i) Six sigma 

(ii) Business excellence

About company

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.

Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).

Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.

Company Info

Address:Sy No 12-112-2,29 and 31,5th,6th and 7th Floor,Tan, BANGALORE, Karnataka, India