Cvent Hiring For Client Services Professionals- B2b

Cvent Hiring For Client Services Professionals- B2b

Cvent Hiring For Client Services Professionals- B2b

Cvent Hiring For Client Services Professionals- B2b(voice)

Cvent India Pvt. Ltd. 3.5(67 reviews)

 1 - 6 yrs

Delhi NCRGurgaon

Job Description



Cvent is expanding its Client services domain. contact undersigned if you look for career advancement.


Candidates with experience (1- 5 years) in hospitality/ service industry with excellent communication skills and passion to join SAAS based company, preferred


Contact person  : Anubha Thakur

Contact number : 9599009525


Email your CV at


We have multiple Associate Product Consultant positions for graduates with 1-6 years of work experience in our Client Services department for Event Management software product. You shall either be a part of a team that supports clients over the phone on the Cvent Event Management software or will be responsible for implementing their event requirements in the tool and sharing best practices with them.

  • Support clients over the phone by answering their product questions and offering technical assistance
  • Offer best practice tips to clients in an effort to boost their meeting attendance via Cvent's marketing engine 
  • Gather client requirements for future releases of the product 
  • Create and maintain all product documentation 
  • Implement and manage the online portion of client events as and when needed
  • Gather client requirements and implement them in Cvent's event management software
  • Communicate with the client and review the initial implementation with them and make the required changes
  • Provide suggestions to the client to improve the overall result of the implementation and help the client meet their goals
  • Document all communication with the client in Cvent's CRM software

WORK TIMING: 6:30 pm to 3:30 am (night shifts, fixed saturday/sunday off)


Both side cabs+ Free Meals



Required Candidate profile

Perks and Benefits 

    • Excellent communication skills (verbal and written)
    • Undergraduate/Bachelors degree with strong academic credentials.
    • Candidates who have prior experience of having travelled, studied or worked abroad, can apply
    • Strong business acumen, ethics and high integrity
    • High comfort level in using online software products
    • Must be articulate, organized, detail-oriented and have the ability to multi-task
    • Quick learner, with a positive attitude and ability to work well within a team
  • Pick and Drop, Meals, Medical Insurance , Life Insurance , Accidental Insurance etc.

Salary: INR 3,25,000 - 6,50,000 PA.

Industry:IT-Software, Software Services

Functional Area:ITES BPO KPO LPO Customer Service Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

URL For Applying :