LDT-Lean digital Transformation
from 7 to 12 year(s) of Experience Hyderabad, Jaipur, Delhi NCR Not Disclosed by Recruiter

Job Description
Roles and Responsibilities
Key Responsibilities
- Build a roadmap for driving LDT and process improvement for the clients core and enterprise operations
- Program management: Involving cross-functional teams and multiple project leads for timely delivery of results
- Lead and Implement any digital solution or Lean Six Sigma leads approach for new / existing clients, work on any other Banking and Capital Markets analytics efficiency / process improvement initiatives that may come up
Skill Set
- Experience / know-how of Digital technologies in handling and driving innovation, transformation projects along with change management with internal & external partners
- Quantitative and problem solving ability, ability to conceptualize complex problems and develop a Digital road map
- Ability to challenge status quo & out of the box thinking
- Ability to coach & mentor people, effectively influence & motivate others.
- Delivers oral and written communications that have clarity and impact.
- Establishes a team environment of accountability and dedication for reaching project goals.
- Should be open to traveling to multiple client locations up to 3 months duration for short term or 12 months for long term assignments
- Ability to work in teams with varied strengths and with multiple partners
Desired Candidate Profile
- MBA / B. Tech/ MCA
- Solution design, consulting experience or IT domain consulting experience; process consulting experience preferred over business / strategy consulting
- Proven track record of driving transformation in client operations
- At least one full lifecycle implementation experience of digital platforms such as Robotics
- Confirmed client / stakeholder management and project management skills
Perks and Benefits
As per industry
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Operations
Role: Operations Manager
Employment Type: Full Time, Permanent
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