Associate Director

Associate Director

Associate Director

Simplilearn is Hiring Associate Director -program&partner Management

Simplilearn Solutions Private Limited. 

 8 - 13 yrs  

Bengaluru(HSR Layout)

Job Description


  • is the worlds largest professional certifications company and an Onalytica top 20 influential brand. Simplilearn is part of a rapidly growing Edtech industry and through our online professional courses, we touch peoples lives directly. With a library of 400+ courses, we've helped 1M+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn
    has over 750 employees across the US and India and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. Simplilearn has quickly become one of the only global leaders in the Edtech space based out of India.

    Job Title :Associate Director-Program and Partner Management
    Job Location : Bangalore

    Roles and Responsibilities: 

    Program management and Partner relations: Execute org level programs using all project management and program management practices. Source, Build and maintain a strong relationship with all external partners for continuous improvement and retention of the partners with great working relationship
    Project identification and prioritization: Identifies and Evaluates project opportunities in current programs by conducting seeking inputs from stakeholders and evaluation current process performance. Leads the execution of projects across programs to improve metric performance of CTQs
    Review, Mentor and Own: To mentor and/or lead improvement projects which are prioritized for execution (JDIs, Kaizens, DMAIC). Conduct governance meeting at a defined frequency to check the status of solution against the timelines
    Reporting: To report project milestone status with all stakeholders providing regular updates to senior management
    Benefit Quantification: Quantify benefits potential and realized from the projects in terms of $ savings (ROI) and/or Metric improvements, obtain sign-off for project closure.
    Collaboration: Supports best practice sharing, replication and standardization across all TRMS sites.
    Learning & Development: Development and implementation of training program(s) on Lean Six Sigma philosophy, theory, and application tools / techniques. Facilitating, training, and coaching team members in the use of quality & statistical tools /techniques.
    Collaboration: Partners with (advises and supports) the global process owners, Site leaders,Operation managers in identifying, defining and executing various process improvement projects.
    Support process improvements, best practice sharing, and standardization across all TRMS sites
    Results & Accountability: Takes corrective action, as appropriate. Strong commitment towards goals and outcomes and to ensure completion within established timeframes. Drives and facilitates moderately complex projects; focuses on results and measuring attainment of outcomes
    Change Management & Innovation: Develops and/or influences new ideas/approaches.
    Establishes procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making. Perform complex data analysis to identify opportunities and set
    priorities for various operations metrics
    Core competencies of the role include:
    Ability to manage vendors and partners across various sites and expertise in relationship
    management and execution of outcomes
    Ability to negotiate well and deploy legal agreements with prospective partners
    Ability to partner with stakeholders across multiple functions and geographies
    Ability to influence stakeholders across the organization without direct reporting lines
    Demonstrated ability to develop and execute complex project road maps
    Change agent with the ability to lead change across all levels of the organization
    Strong attention to detail with excellent written and verbal communication skills
    Execution of partner management strategy, support and improve the partnerships and program locally and globally
    Excellent oral, written and interpersonal communication skills along with outstanding facilitation skills

    Basic Qualifications 

    10+ years of experience in program/project management role managing the development,maintenance and improvement of business processes in an Operations environment
    Minimum 2-4 years of experience in driving continuous improvement initiatives including lean, six sigma, problem-solving methodology, project management or deployment of a new service in a product based organisation
    Certified Lean Six Sigma Black Belt from a reputed institute or organization.
    Bachelors Degree from an accredited university, preferably in Technology, Statistics or Business.

    Preferred Qualifications 

    Prior Process Improvement/Project Management (PMP) experience with demonstrated success in leading projects in Cross-functional
    Certified Master Black Belt from a reputed institute or organization
    Prior experience on training on Lean Six Sigma or Quality tools/techniques
    Prior experience on working with statistical tools like JMP, Minitab etc.

Salary: Not Disclosed by Recruiter

Industry:Education / Teaching / Training

Functional Area:ITES BPO KPO LPO Customer Service Operations

Role Category:Senior Management


Employment Type:Permanent Job, Full Time

URL For Applying :