AM/Lead - Business Excellence

URL: https://www.naukri.com/job-listings-am-lead-business-excellence-igt-solutions-gurgaon-gurugram-4-to-6-years-120722003119?src=jobsearchDesk&sid=1681103099985122&xp=15&px=1&nignbevent_src=jobsearchDeskGNB

Exprience: 4 - 6 years

Location: Gurugram

Job description

Job Responsibilities:

• Conducting detailed Internal Audits basis ISO, PCI & COPC
• Leading ISO certification for the assigned processes and the organization
• Ensuring that the project assigned are functioning as per the client specifications and all the members of the team are performing as per the standards.
• Provide training to new team members
• Interact with Process Managers and help in closure of gaps highlighted either in Internal OR External Audits

Knowledge, Skills, Other Abilities:

• Should be a Graduate
• Should be a Lead Auditor for ISO 27001
• Should have worked on Risk Registers for various functions
• Should have excellent communication & presentation skills
• Should have an analytical capability
• Should know basic QC Tools
• Should know basics of Excel eg: pivot tables, vlookup, hlookup, formatting etc

Relevant Experience & Desired Education:

• Minimum 1 Year in BE or working for ISO (making risk registers for various functions)
• UG - B.Tech/B.E. - Any Specialization, B.Com - Commerce, B.Sc - Any Specialization
• PG - Post Graduation Not Required

Contact- swapnil.gupta@igtsolutions.com

Perks and Benefits

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Role: Software Compliance - License Management

Industry Type: BPO / Call Centre

Department: IT & Information Security

Employment Type: Full Time, Permanent

Role Category: IT Infrastructure Services

Education

UG: Any Graduate

Key Skills

(i) ISO 27001

(ii) Excel

About company

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.

Established in 1998, with 100% focus on customer experience, IGT employs more than 14,000 customer experience and technology specialists providing services to 75+ marquee customers globally. IGTs global footprint consists of 20 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA.