AGM – Quality – Business Excellence/transaction Quality – Six Sigma
Vikesh Sharma
Apr 24, 2019
2806
0
Job Description
AGM – Quality – Business Excellence/Transaction Quality – Six Sigma/Black Belt Certified – BPO
Key areas of responsibilities (KRAs)
– A brief overview of the job role includes the following work areas:
– Transactional Quality & allied responsibilities
– Client / Strategic Quality & related duties
– Continuous Improvement, Business Excellence & connected activities
– Manage portfolio of improvement / reengineering projects for the vertical
– Lead improvement/reengineering opportunity identification across vertical through strategic reviews/process mapping/metrics analysis, benchmarking, VOCs, etc
– Lead Capability building of the operations/support function teams in improvement methodologies
– Act as Subject Matter Expert for providing analysis support and guiding teams on improvement methodology
– Mentor and lead improvement projects
– Generate business impact through Improvement initiatives.
Education-
UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization, MBA/PGDM – Any Specialization
Doctorate:Doctorate Not Required
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