Six Sigma Black Belt - Assistant Manager - MNC BPO

Six Sigma Black Belt - Assistant Manager - MNC BPO

Six Sigma Black Belt - Assistant Manager - MNC BPO

Six Sigma Black Belt - Assistant Manager - MNC BPO

url to apply- 

Universal Manpower Online

4 - 9 years

₹ 11,00,000 - 14,00,000 P.A.

Bangalore/Bengaluru( Bellandur )

Job description

Lead process-design improvements
Identify Customer Journey reengineering opportunities through strategic reviews/metrics analysis/VOC analysis, and benchmarking to optimize existing processes.
Lead new projects focused on customer experience,
 

Required Candidate profile

Process mapping, designing, documentation, metrics, monitoring systems, and process ownership.
Support the implementation/leverage of best practices
Call 9315941334,9315508814,9315515053

RoleQuality Assurance/Quality Control Manager

Industry TypeBPO, Call Centre, ITeS

Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations

Employment TypeFull Time, Permanent

Role CategoryQuality

Education

UG :Any Graduate in Any Specialization

Key Skills

Six Sigma Master Black BeltSix SigmaLeanGreen BeltContinuous ImprovementQualityMaster Black BeltProcess ImprovementProcess ExcellenceSix Sigma Black BeltBusiness ExcellenceLean Six Sigma