Six Sigma Black Belt - Assistant Manager - MNC BPO
Six Sigma Black Belt - Assistant Manager - MNC BPO
Pranay Kumar
Mar 30, 2021
1086
0
Six Sigma Black Belt - Assistant Manager - MNC BPO
url to apply-
4 - 9 years
₹ 11,00,000 - 14,00,000 P.A.
Bangalore/Bengaluru( Bellandur )
Job description
Lead process-design improvements
Identify Customer Journey reengineering opportunities through strategic reviews/metrics analysis/VOC analysis, and benchmarking to optimize existing processes.
Lead new projects focused on customer experience,
Required Candidate profile
Process mapping, designing, documentation, metrics, monitoring systems, and process ownership.
Support the implementation/leverage of best practices
Call 9315941334,9315508814,9315515053
RoleQuality Assurance/Quality Control Manager
Industry TypeBPO, Call Centre, ITeS
Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations
Employment TypeFull Time, Permanent
Role CategoryQuality
Education
UG :Any Graduate in Any Specialization
Key Skills
Six Sigma Master Black BeltSix SigmaLeanGreen BeltContinuous ImprovementQualityMaster Black BeltProcess ImprovementProcess ExcellenceSix Sigma Black BeltBusiness ExcellenceLean Six Sigma
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