Quality Manager
Quality Manager

Quality Manager in US Healthcare MNC in Kolkata
10 - 15 yrs
Job Description
Greetings from Sun Knowledge!!!
Company Name: Sun Knowledge Pvt. Ltd.
Website: www.sunknowledge.com
Job Location: Kolkata
Position Name: Quality Manager
We are looking for the candidate from US Healthcare domain.
Job Description:
Lead Quality Improvement and alignment activities for the entire organisation.
- Set-up/ refine metrics based management organisation
Responsible for ensuring and overseeing excellence in data analysis, reporting, and tracking, and for ensuring accurate assumptions regarding data used to support quality, medical management, grievance & appeals functions.
Develops and monitors measurable goals and milestones designed to further the success of the Quality Management .
Program within the framework of the organizations annual operating goals and strategic plan.
Demonstrate the practical applicability of six sigma & lean to healthcare processes by driving results.
Play the role of MBB-directly accountable for service delivery on six sigma and independently manage the team/ training manage the team/ training cell.
Works collaboratively with quality improvement teams within each line of business to implement best practices and achieve operational efficiencies.
Participates in the development and response for new business opportunities.
Provides support and resources for new business implementation.
Develops trended reports for use within and outside the company for both ongoing business and growth purposes.
Establishes a quality improvement philosophy throughout the organization and promotes the use of QI tools in decision-making.
Drive six sigma cultural change among the senior management.
Shift time: US Shift (5.30 pm - 3 am) 5 days working
Drop facility available.
Salary: As per industry standard
Industry:KPO, Research, Analytics
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Quality
Role:Quality Assurance/Quality Control Manager
Employment Type:Permanent Job, Full Time
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