Hiring Quality/process Excellance Tl/am For International Bpo-noida

SOCS Global Private Limited Hiring for Tl/am Process Excellence

Hiring Quality/process Excellance Tl/am For International Bpo-noida

Hiring for Tl/am Process Excellance

5 - 10 years

₹ 3,75,000 - 8,00,000 P.A.




Job description:

Hiring for Quality/Process Excellance TL/AM for an International BPO at Noida:

-Develop queries using Boolean and temporal logic.
-Perform analysis of query/call listening
-Compile analysis results and create presentations.
-Night Shifts, 5 days

Required Candidate profile:

-Graduate with minimum 5 years experience of Contact Center.
-Atleast 3 years experience in call quality function.
-Excellent spoken and written communication skills for English.
-Must have worked in process excellence.
-Client relationship is must

Role: Assistant Manager/Manager -(NonTechnical)

Industry Type: BPO, Call Centre, ITeS

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Employment Type: Full Time, Permanent

Role Category: Voice


UG : Any Graduate in Any Specialization

PG : Post Graduation Not Required, Any Postgraduate in Any Specialization


About Company

Leading Internation BPO at Noida!

Company Info

Website: http://www.socsglobal.com

Contact: PersonKakul

Phone Number: 08375953685

Email: socs.bpo@gmail.com