FIshbone Diagram on C-Sat Score

This is a FIshbone Diagram C-Sat Score for a BPO business that was taken up in an International Contact Center. C-SAT is project Y in this case.

FIshbone Diagram on C-Sat Score

This fishbone is outcome from an analyze session @Advance Innovation Group for a group attempting to improve the C SAT Score for a International BPO.