Requirement For Manager Quality For an International BPO

Pranay Kumar Mar 31, 2023 362 0

Requirement For Manager Quality For an International BPO

URL: https://www.naukri.com/job-listings-requirement-for-manager-quality-for-an-international-bpo-shadow-placements-noida-gurgaon-gurugram-delhi-ncr-5-to-10-years-040323003355?src=jobsearchDesk&sid=16802470582301231_1&xp=13&px=2&nignbevent_src=jobsearchDeskGNB

Exprience:

Location:

Job description

Manager Quality Required

Excellent Communication & Analytical Skills

Graduation Mandatory

Min 2 Year exp in Quality Analyst as an Assistant Manager or Manager with any BPO

Rotational Shifts

Location- Gurgaon

Call@9953262467 / 7217707465

Required Candidate profile

Exp on 7QC Tools is mandatory

Should be well versed with Reporting and coaching

Exp of CSAT Scrubbing & RCA Projects

Shift-: 24*7

Experience in Travel Process Preferred

QA Tester Should not apply

Role: Quality Manager / Supervisor

Industry Type: BPO / Call Centre

Department: Quality Assurance

Employment Type: Full Time, Permanent

Role Category: Business Process Quality

Education

UG: Graduation Not Required, Any Graduate

PG: Post Graduation Not Required, Any Postgraduate

Doctorate: Doctorate Not Required, Any Doctorate

Key Skills

(i) Root Cause Analysis

(ii) Root Cause