Quality Manager - Production
Quality Manager - Production
URL: https://www.naukri.com/job-listings-quality-manager-production-wakefit-innovations-private-limited-gurgaon-gurugram-jodhpur-5-to-10-years-170921500684?src=jobsearchDesk&sid=16792030766032111_2&xp=9&px=2&nignbevent_src=jobsearchDeskGNB
Exprience: 5 - 10 years
Location: Gurgaon
Job description
PRIMARY RESPONSIBILITIES
- Creating and maintaining the Company's Quality Standards; develop, implement and maintain the Company's quality documentation, such as quality procedures, reports etc.
- Design, deploy, manage Quality System - QA, Customer Complaints, RCA, Issue Management, Training, Six Sigma tools, Value Stream Mapping, etc.
- Establishing, implementing and maintaining the quality awareness throughout the various departments
- Responsible for continual improvement activities to enhance the products and the environment; through training and work instructions
- Liaise with managers and operators to ensure the smooth introduction of new products and processes and for reporting and reducing quality issues
- Work with cross-functional teams to generate Manufacturing Inspection Test Plans that ensures good quality products are produced
- Inspect to ensure that products and processes comply with requirements, using established engineering techniques
- Define KPI, Quality metrices and ensure accurate Data Capturing
- Should be capable to resolve and reduce Quality issues internal as well as external
- Conduct audits, creating audits finding reports and determine proper corrective and preventive actions
- Analyze customer warranty returns and implement corrective and preventive plans/actions. Responsible for organizing and managing the activities of receiving and outgoing quality functions
- Continuously improving Quality procedures
- Teach the production team about quality control concerns to improve product /process excellence.
- Ensure quick resolution of supplier quality failures, and implement corrective and preventive actions, through working with Purchasers and Department Managers
- Ensure supplier assurance and if necessary, perform quality audits, Preparation of QA reports
- Should Have Knowledge of 7 QC Tools, DMAIC Approach and PDCA Cycle
- Should be aware of RCA,5W1H, ISO 9001, QMS, SPC, MSA
- New development, APQP, PPAP and project management with CFT
- Prepare, review and approval of SOP for Company.
- Drive projects to optimize Cost of Quality improve ROI.
- Control of customer rejection, Feedback of information from service to the customer.
- Control of non-confirming products and concessions with plant head.
- Strategic approach to problem-solving.
- Alignment of organizational metrics to Excellence frameworks.
- To develop and implement a metric based process to review performance across all processes
- Create customer journey and identified relevant touchpoints and metrics to measure client experience
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Provides coaching and mentoring to ensure effective completion of improvement projects and promote quality culture along with Building team capability
Eligibility
KNOWLEDGE AND SKILLS
- Must be a graduate/BE
- 3-8 years of experience in a Production environment and in a Quality/ Inspection role
- Must be able to show a good knowledge of SPC and its applications
- Should Have experience of handling at least 1 Lean and Change Management project
- Projects Background in LEAN, change management, Statistical quality controls, automation will be highly preferred
- Green Belt/ Black Belt Certification will be a plus
- To Manage large Quality team for day-to-day transactional requirements
- Must be able to show a good practical use of measuring equipment and measuring techniques
- Capable of making independent decisions; whilst being appreciative of department managers and existing protocols
- Excellent computer skills; Word, Excel, Outlook
- Excellent organizational and strong verbal and written skills
- Excellent team working and adaptability
- Knowledge of Health Safety requirements
- Attention to detail
- Ability to prioritize workload
Role: QA / QC Manager
Industry Type: Furniture & Furnishing
Department: Quality Assurance
Employment Type Full Time, Permanent
Role Category: Production & Manufacturing
Education
UG :Any Graduate
PG :Any Postgraduate
Key Skills
(i) Green belt
(ii) RCA
(iii) Automation
(iv) Change management
(v) Project management
About Company
The only dedicated online sleep factory spreading excessive sleeping syndrome.
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