Quality Manager

Quality Manager

Pranay Kumar Pranay Kumar Jan 19, 2021 649 0

Quality Manager

Quality Manager

Url to apply- https://in.indeed.com/jobs?q=iso%2027001&l&vjk=864432c246c90d22

AAJ Solutions - India

JOB DESCRIPTION


 

Job Title/Role:

Asst. Manager / Manager (Black Belt)

 

Department:

Training & Quality – Intl

Shift Timings:

Flexible (6PM – 6AM)

 

Reporting To:

HOD – Training & Quality

No. of position:

01 (One)

 

Work Location:

Bhayander, Mumbai

Level / Grade:

4 (AM) / 3 (Manager)


 

 

Type of position:

Management skills:

Total Experience: >6 years

 

 

Full Time

 

 

  • Strong analytical skills
  • Data analysis skills
  • Good Team handling skills
  • People Management
  • Good communication skills

Relevant Experience: >1 year

 

Age: >26 years

 

Suggest search keywords: Transaction quality, process quality, quality assurance, Collections, FDCPA, CFPB, Debt management, pay day loans, sales & collections, six sigma, black belt, analytics, project management

 

 

Education requirement:

Other skills:

 

  • Graduate – any stream

 

  • Preferred Engineering background

 

 

  • US collection compliance awareness e.g. FDCPA

 

  • Six Sigma Black Belt

 

 

Roles and responsibilities:

 

 

  • Must have relevant experience of managing Process Excellence and projects for Intl clients
  • Preferred if managed collections, lead generation, sales, debt counselling processes for Intl customers
  • Must have worked on multiple six sigma projects and have good knowledge on tools and concepts
  • Strong data analysis background
  • Client management
  • Must have handled transaction quality and process excellence for multiple customers
  • Knowledge on ISO 9001 and 27001
  • Must be willing to work in night shifts

 

 

Technical skills:

 

 

  • Expertise in MS Office skills (Word, Excel, PowerPoint)
  • Should have excellent communication skills (written and spoken)
  • Must have good analytical skills to conduct various analysis and RCA
  • Worked on Minitab
  • Preferred to have project management experience or awareness

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