The course is designed to give you understanding regarding implementation of an Information Technology Service Management System in conformity with ISO 20000-I
It is a short term program which includes an ISO requirement and specification overview in the first two days. It is followed by live cases from various industries and a review test on the last day of the program.
Leader Consulting Practice @AIG
Extremely approachable Sunil as MBB would have a unique accolade of helping greater than 5000 people in their Lean Six Sigma Journey and has partnered 100s of firms in their Lean Six Sigma Journey and management system implementations.
Lean Six Sigma
CEO and Principal Consultant @AIG, Pranay has had an illustrious career in Lean Six Sigma and management system industry. As a Leadership Coach & Mentor he is a passionate person with above par change management skills